Your path to a reliable supply of stainless steel
01
Direct contact
You select an appointment in the calendar and leave us your name and phone number. At the agreed time, you will then speak personally and directly with a contact person.
02
Needs assessment & advice
Together we clarify your needs. The conversation can take place on-site, online or by phone. This way we ensure that we understand your requirements exactly.
03
Customized quote
Based on your specifications, you will receive a tailor-made offer. We will clarify all commercial and technical details in advance, so that you have planning security.
04
Evaluation & Feedback
We will discuss the offer with you personally, answer any open questions, and make adjustments if desired. We will also contribute our own suggestions for improvement if we see potential for technical or economic optimization. Your feedback will be directly incorporated before the offer becomes binding.
05
Long-term support
After the first delivery, we continue to stand by your side as a partner for reorders, new projects, or continuous supply. Reliability does not end with delivery for us.
Frequently asked questions
Here you will find answers to the most frequently asked questions about our callback service.
How does the scheduling work?
You can easily book an appointment online via our form. Choose the date and time that suits you best.
Can I change or cancel my appointment?
You are welcome to send us a short email if you would like to reschedule or cancel your appointment.
What information is required?
We only need your name and phone number to arrange the callback.
Is the callback service free of charge?
Yes, our callback service is free for you as a customer. Only the usual fees of your telephone provider apply.
Can I request a specific person?
To do this, you can select the desired contact person in our Team section; with the callback service, you will be contacted by one of our qualified employees.
Is the callback service free?
Should you miss the call, we will send you a notification and the option to reschedule.
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